ACCEPTABLE USE POLICY

Acceptable Use Policy

This Acceptable Use Policy (“AUP”) governs your use of the Services and is incorporated by reference into Pakiwebhost Terms of Service. Unless otherwise stated, defined terms in this AUP have the meanings provided in the Terms of Service. Pakiwebhost may modify this AUP at any time without notice.

The Services provided by Pakiwebhost may only be used for lawful purposes. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Services. Pakiwebhost reserves the right to refuse service to anyone. Any material that in our judgment violates this AUP in any manner may be removed from our servers (or otherwise disabled), with or without notice. Failure to respond to an email from our abuse department within the specified time period in our email to you may result in the suspension or termination of the Services.

Prohibited Uses

Infringement of Intellectual Property Rights.

Use of the Services to infringe upon another party’s intellectual property rights is prohibited. This includes, but is not limited to, the unauthorized copying or distribution of movies, music, books, photographs, software/warez, or any other copyrighted work. Selling or offering to sell any counterfeit merchandise will result in the immediate termination of your account. Any account found to be infringing on the intellectual property rights of others will be expeditiously removed or access to the material will be disabled. Any account found to be in repeated violation of this prohibition will be suspended or terminated.

If you believe that your intellectual property rights are being infringed upon, please email [email protected] For copyright infringement claims, Pakiwebhost, LLC follows the Digital Millennium Copyright Act (“DMCA”) notice and takedown procedures.

Using a shared account as a backup/storage device.

You may not use a shared hosting account as a backup/storage device with the exception of one cPanel backup of the same account. Please do not take backups of your backups.

Unacceptable Material

Zero Tolerance Adult Content Policy

Pakiwebhost, LLC has a zero tolerance policy in effect for adult content. We do not allow any content considered “adult material” on our servers. This includes any type of media that may contain nudity, partial nudity, or anything else of adult nature determined in Pakiwebhost sole discretion. Violators of this policy will be immediately terminated without a refund. Additional prohibited content is outlined below:

Unacceptable material on our servers include without limitation:

This includes any email, bulletin board postings, chat, and any other type of transmission that relies on Internet service provided by Pakiwebhost.

Security

User must take reasonable security precautions. User must protect the confidentiality of password, and User should change your password periodically.

Bulk Commercial Email

User must obtain advance approval from Pakiwebhost for any bulk commercial email. Approval will only be given based on the following parameters:

Users may not use a third-party email service that is in violation of these procedures. Pakiwebhost reserves the right to test your compliance with these requirements.

We block email ports on our VPS services such as port 25 to protect the users from spam. You must use spam filter device to send email by overriding the blocker. You may visit Our Knowledgebase to know how to use our spam filter device. In addition, our technical support is available to you while setting the email spam filter device for the smooth email transmission.

We do have some restrictions set for the outgoing emails as described below:

Unacceptable Resource Usage

You may not:

Use twenty-five percent (25%) or more of our system resources for longer than ninety (90) seconds at a time. Activities that could cause this excessive use, include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.

Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.

Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.

Run any software that interfaces with an IRC (Internet Relay Chat) network.

Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.

Participate in any file-sharing/peer-to-peer activities

Run any gaming servers such as counter-strike, half-life, battlefield1942, etc.

Run cron entries with intervals of less than fifteen (15) minutes.

Run any MySQL queries longer than fifteen (15) seconds. MySQL tables should be indexed appropriately.

Force html to handle server-side code (like php and shtml) to help reduce usage.

WHMCS Support Policy

Please note that our support technicians have not been trained on the WHMCS software outside of the initial installation. Troubleshooting issues should be addressed directly to WHMCS Reseller Support department at the following links:

Documentation: https://www.whmcs.com/reseller-support/

Ticket Desk: https://www.whmcs.com/members/submitticket.php?step=2&deptid=13

Our team is able to offer WHMCS upgrades for $75. If you would like us to perform this, please open a new support ticket.

AUP Violations

Your Services may be terminated with or without notice upon any violation of this AUP. If applicable, violations will be reported to the appropriate law enforcement agency.

A failure to respond to an email from our abuse department within forty-eight (48) hours, or as otherwise specified in the email, may result in the suspension or termination of your Services. All abuse issues must be dealt with via trouble ticket/email and will receive a response within forty-eight (48) hours.

If you feel you have discovered a violation of our AUP please report it to: [email protected]

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